Review and Rating

SS

Sudish Shrestha

Google

Written on: 12/11/2024

From the outside, Dejavu Hotel in Pokhara makes a promising first impression, and the staff are both friendly and welcoming. However, my experience with the room cleanliness was disappointing. Upon arrival, I noticed oil stains on the bedsheets and marks on the towels. After bringing this to the staff’s attention, they kindly offered a room change, though the second room also fell short of my cleanliness expectations. Aside from the room issues, the dining experience was enjoyable, with good food, and the hotel owner was personable and attentive. I would recommend that the management place greater emphasis on room hygiene and cleanliness to enhance the overall guest experience. Overall, it's a nice hotel with potential but needs some improvements in housekeeping.