Review and Rating

ST

Samjhana Thapa Magar

Google

Written on: 30/01/2025

We stayed in this hotel’s room for 1 hour and was charged half of the total price. Receptionists never mentioned the room we choose to stay was recently painted, she mentioned underground rooms are under renovation so we decided to stay as we were in rush because my baby was sick. After staying in room for 30 minutes it started smelling paints and was still sticky in some part of room. I am still having sore throat from the smells after 8 hours. My baby was sick and wanted to watch television which didn’t had any signals at all. When we went to tell receptionist, who was very polite showing us room before, was all off sudden so rude instead of looking out for us for the effects we had from paints smell, she didn’t even notice our problems, even without saying anything she charged us half of the total price. I will make sure to never go back to this place again and I will suggest same for others. Travelling with sick child is never easy and changing hotel after unpacking is difficult. Worst experience overall! If I could give negative star. I would have given negative 10 for the service we got!